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Our Newsletter


Returns and Refunds

If for any reason you are not satisfied with any purchases you make from BILTONG SPICE, simply contact us within 14 days to arrange a refund or replacement (less shipping charges).


Goods damaged in transit

If your purchase is damaged in transit we can send you a "no charge" replacement, freight free.


Method of Refunds

BILTONG SPICE can refund you by the following:

  • Credit card refund
  • Direct deposit into your bank account
  • Cheque

How to make a return

Please contact us directly using any of the methods on our “Contact Us” page to discuss your return.